id,claim,value,unit,scope,data_period,method,formula,notes,confidence,source_publisher,source_title,source_url,source_published,accessed
F1,Registered commercial mail receiving agencies (CMRAs) in the US,12000,CMRAs,"US, all registered CMRAs",February 2025,direct,,"OIG wording: 'nearly 12,000'. CMRAs include private mailbox stores as well as virtual mailbox operators; the report does not split them. Report p. 1.",high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F2,Customers registered with CMRAs,1600000,customers,"US, registered CMRA customers",February 2025,direct,,"OIG wording: 'over 1.6 million'. This counts registered customers, not virtual mailbox users specifically. Report p. 1.",high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F3,CMRA locations in the USPS Facility Database,11684,locations,US,August 2024,direct,,Report p. 8. Earlier snapshot than F1.,high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F4,CMRA applications (PS Form 1583-A) in the OIG random sample,205,applications,Random sample,"Audit fieldwork, FY2024 to FY2025",direct,,"PS Form 1583-A is filed by the CMRA business itself, not by customers. The audit did not test customer PS Form 1583s.",high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F5,Sampled CMRA records with no application on file,7,percent,14 of 205 sampled records,Audit sample,direct,,Report p. 8.,high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F6,Sampled CMRA applications completed on a prior form version,69,percent,133 of 191 applications on file,Audit sample,direct,,Report p. 8.,high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F7,Sampled CMRA applications missing required identification elements,49,percent,94 of 191 applications on file,Audit sample,direct,,Includes blank fields and unacceptable IDs such as wholesale store IDs or credit cards. Report p. 8.,high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F8,Sampled CMRA applications with missing data,39,percent,75 of 191 applications on file,Audit sample,direct,,Report p. 8.,high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F9,CMRA-related revenue USPS missed collecting,5183144,USD,"US, FYs 2023 to 2024",FY2023 to FY2024,direct,,"OIG wording: 'about $5.2 million'; exact value $5,183,144 in the recommendations table. Estimated fees under a cost-recovery approach, not an actual loss.",high,USPS Office of Inspector General,Management of Commercial Mail Receiving Agencies (Report 24-146-R25),https://www.uspsoig.gov/sites/default/files/reports/2025-06/24-146-r25_0.pdf,2025-06-24,2026-09-26
F10,PO Boxes managed by USPS,21000000,boxes,US,FY2023,direct,,OIG wording: '21 million' (p. 1).,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F11,PO Boxes vacant nationwide,49,percent,"US, all PO Boxes",FY2023,direct,,OIG wording: 'nearly 49 percent' (p. 1; Table 5).,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F12,"PO Box vacancy nationwide, FY2021",44,percent,US,FY2021,timeline,,Table 5.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F13,"PO Box vacancy nationwide, FY2022",47,percent,US,FY2022,timeline,,Table 5.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F14,PO Box vacancy at Market Dominant locations,45,percent,Market Dominant facilities,FY2023,direct,,"Table 5. FY2021 43%, FY2022 45%.",high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F15,PO Box vacancy at Competitive locations,51,percent,Competitive facilities,FY2023,direct,,"Table 5. FY2021 45%, FY2022 49%.",high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F16,PO Box revenue,1460000000,USD,US,FY2023,direct,,Table 1 total $1.46 billion; summary rounds to $1.5 billion.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F17,PO Box revenue at Market Dominant locations,322000000,USD,Market Dominant facilities,FY2023,direct,,Table 1.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F18,PO Box revenue at Competitive locations,1140000000,USD,Competitive facilities,FY2023,direct,,Table 1.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F19,Facilities offering PO Boxes,30535,facilities,US,FY2023,direct,,Table 1.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F20,Market Dominant PO Box facilities,21831,facilities,US,FY2023,direct,,Table 1.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F21,Competitive PO Box facilities,8704,facilities,US,FY2023,direct,,Table 1.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F22,"Growth in PO Box revenue, FY2021 to FY2023",21,percent,US,FY2021 to FY2023,direct,,OIG: 'increased by more than $250 million (21 percent)' (p. 10).,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F23,PO Boxes in 2018,21200000,boxes,"US, 33,034 retail units","As of March 1, 2018",timeline,,"Same report: 1.3 million no-fee PO Boxes at 12,556 retail units.",high,USPS Office of Inspector General,No-Fee Post Office Boxes (Report FT-AR-19-004),https://www.uspsoig.gov/reports/audit-reports/no-fee-post-office-boxes,2018-11-26,2026-09-26
F24,Estimated vacant PO Boxes,10290000,boxes,US,FY2023,computed,"F11/100 x F10 = 0.49 x 21,000,000","Not stated by OIG, which gives only a percentage. Both inputs are rounded ('nearly 49 percent', '21 million'), so show as 'about 10 million'.",medium,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F25,Competitive locations' share of PO Box revenue,78.1,percent,US,FY2023,computed,F18 / F16 x 100 = 1.14 / 1.46 x 100,Display as 78%.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F26,Competitive locations' share of PO Box facilities,28.5,percent,US,FY2023,computed,"F21 / F19 x 100 = 8,704 / 30,535 x 100",Display as 29%.,high,USPS Office of Inspector General,Service Optimization: Post Office Boxes (Report 24-017-R24),https://www.uspsoig.gov/sites/default/files/reports/2024-09/24-017-r24.pdf,2024-09-06,2026-09-26
F27,USPS delivery points,170400000,delivery points,US,FY2025,direct,,Context figure only.,high,U.S. Postal Service,Postal Facts: Size and scope,https://facts.usps.com/size-and-scope/,FY2025 edition,2026-09-26